Terms and Conditions

CONDITIONS OF ACCEPTANCE - Please read this carefully

  • All dogs must be fully vaccinated against Distemper, Hepatitis, Leptospirosis and Canine Parvoviris, we also strongly recommend that they are vaccinated against Kennel Cough, which must be done at least 5 days before arrival, 2 weeks before is preferable. All cats must be vaccinated against Infectious Enteritis and Infectious Respiratory Disease (cat flu) and any other relevant diseases.
  • We do advise that the course of vaccinations are completed approximately four weeks before the date of boarding
  • If you are boarding a puppy or kitten both initial injections (usually 2-3 weeks apart) must have been done.
  • Whilst every possible care and attention is given to each dog or cat staying with us, we cannot be held responsible for loss, either from illness or any other cause
  • In the event of an accident, any illness, or contagious disease the kennels are authorised to call a vet
  • In the case of illness veterinary and nursing fees will be charged
  • If your pet becomes unwell the day/night before arrival and we feel it is contagious that could put other pets at risk, we will refuse admission
  • All fees must be paid upon delivery or collection. 
  • Payment must be made in full before the animals departure, we accept cash, credit and debit cards but we do not accept cheques. 
  • Any excess damage will be charged for
  • All animals sharing a pen do so with the owners permission and at own risk
  • All toys and bedding etc is left entirely at the owners risk, we will not be held responsible for loss or damage of goods. 
  • The kennel charge will be paid in full including any associated costs on collection. if you do return earlier than your stated collection time, the full booking period must be paid for
  • If the dog or cat (dogs or cats) are not collected within seven days of the date on which they were due to leave the kennels, and no communication is received from you, then we will re-home.